Knowledge Base

How do I contact support?

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Posted on May 23, 2025

OpenPayd Editorial Team OpenPayd Editorial Team

The quickest way to get technical support is to go through the Help Centre on our platform. Reach out to your Customer Success Manager if you’re having any difficulty with this.

Please note, we can only offer technical assistance to direct customers of OpenPayd. If you’re the customer of a business which uses OpenPayd in any capacity, please contact that business for support

Does my business get a dedicated customer success manager? 

Yes. After partnering with OpenPayd you will have a dedicated customer success manager who will be on hand to answer any questions and ensure you are getting the most out of OpenPayd.

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