Client case study: Clarity Global Inc

For businesses managing international money movement, client experience is shaped long before a payment is made. Fast onboarding, reliable account operations and responsive support all depend on the strength of the financial infrastructure operating behind the scenes. 

Supporting international businesses with flexible payment solutions 

Founded in 2022, Clarity Global Inc provides a suite of international payment solutions designed to help businesses operate more efficiently across borders. Its offering includes multi-currency Virtual IBANs, FX services, debit cards and on- and off-ramp capabilities, supporting payments into more than 180 destinations across 70+ currencies. Today, the business serves more than 400 companies across technology, professional services, advertising and financial services. 

As the company expanded, maintaining a high-quality client experience while scaling internationally became increasingly important. Clarity Global Inc recognised early that delivering this consistently would depend on selecting the right financial infrastructure partners from the outset. 

Rather than treating infrastructure as a short-term operational requirement, the business focused on building relationships with regulated providers capable of supporting long-term growth, efficient onboarding and scalable account operations. 

OpenPayd quickly became one of Clarity Global Inc’s earliest and most valued infrastructure partners. 

Scaling onboarding without introducing operational friction 

For businesses operating in regulated payment environments, onboarding processes can quickly become operational bottlenecks. Manual account workflows, fragmented systems and slow account issuance create friction not only internally, but also for clients expecting fast and seamless access to payment services. 

As Clarity Global Inc expanded across jurisdictions and customer segments, the business needed infrastructure capable of supporting efficient onboarding while maintaining the compliance standards required in regulated financial services. 

Achieving both simultaneously became a key priority. 

Finding a partner aligned operationally and technically 

During the evaluation process, Clarity Global Inc assessed providers on more than product functionality alone. Responsiveness, technical collaboration and the ability to adapt quickly during implementation were equally important considerations. 

The relationship with OpenPayd stood out early through the way both teams worked together operationally and technically throughout the integration process. 

Their team proved to be highly professional – they quickly aligned with our technical specialists, responded promptly to our requests, and were proactive in delivering improvements.

Alina Havrylets, Head of Processing Team, Clarity Global Inc 

Alongside this operational alignment, OpenPayd’s compliance framework provided the controls and oversight needed to support Clarity Global Inc’s growing international client base without creating unnecessary complexity or slowing operational workflows. 

Evolving from aggregated accounts to dedicated virtual account issuance 

The partnership initially launched through a non-reliance model using aggregated accounts, allowing both businesses to establish operational familiarity and alignment around compliance processes and servicing standards. 

As the relationship developed, Clarity Global Inc transitioned towards dedicated virtual account issuance supported through full API integration and a reliance model. 

This evolution significantly improved the onboarding experience for clients while reducing operational overhead internally. 

We can now open virtual accounts quickly and seamlessly via their API. Once we complete our internal due diligence, clients can start using their virtual accounts within three business days.

Pavlo Savchenko, Head of Compliance, Deputy MLRO, Clarity Global Inc 

Embedding virtual account issuance directly into onboarding workflows shortened activation timelines, improved operational visibility and enabled Clarity Global Inc to scale onboarding more efficiently as client demand increased. 

Improving operational efficiency as volumes grow 

As Clarity Global Inc deepened its integration with OpenPayd, several operational processes became more streamlined across the business. 

Client onboarding timelines improved, reconciliation became more efficient and the management of dedicated virtual accounts became easier to scale alongside growing transaction volumes and expanding client activity. 

The operational relationship between the two businesses has also remained highly responsive as Clarity Global Inc continues to grow internationally. 

As a company that places strong emphasis on personalised service, working with OpenPayd has been extremely valuable due to their speed, customer orientation, and responsiveness.

Mariia Menahem, CEO, Clarity Global Inc 

For Clarity Global Inc, this responsiveness plays an important role in maintaining the level of service its own clients expect across multiple markets and time zones. 

Building towards the next phase of international growth 

Clarity Global Inc plans to continue expanding its payment capabilities across additional markets and customer segments as demand for flexible international payment solutions continues to accelerate. 

The next phase of the relationship with OpenPayd will include additional services, including OpenPayd’s OTC module, helping Clarity Global Inc further broaden the solutions available to its clients internationally. 

What began as an early infrastructure decision has evolved into a broader operational partnership focused on supporting scalable international payments through regulated infrastructure, API-led account issuance and responsive collaboration built for long-term growth.